1. Overview
Welcome to PRANITE ESSENTIALS. This website is operated by PRANITE ESSENTIALS. By visiting our site and/ or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"). These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
2. Payment Terms (No Cash on Delivery)
We require full payment at the time of purchase to confirm and process your order. We do not accept Cash on Delivery (COD). All orders must be 100% prepaid using the accepted digital payment methods (Credit Card, Debit Card, UPI, Net Banking, etc.) available at checkout.
3. Return and Refund Policy (No Returns)
Due to the nature of our products (personal care and consumables), all sales are final. We do not accept returns, exchanges, or issue refunds.
- If you receive a damaged or incorrect item due to an error on our part, please contact us immediately upon receipt with video/photographic evidence, and we will evaluate the issue on a case-by-case basis to provide a suitable resolution.
- Cancellations are not accepted once an order has been successfully placed and processed.
4. Products and Services
Certain products or services may be available exclusively online through the website. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We reserve the right to limit the sales of our products or Services to any person, geographic region, or jurisdiction. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us.
5. Accuracy of Billing and Account Information
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. We reserve the right to refuse any order you place with us.
6. Contact Information
Questions about the Terms of Service should be sent to us using the contact information provided on our website.